Emotional intelligence and stress management
Professional short management course, the purpose of which is to provide knowledge about conscious emotional self-management, emotional intelligence and conflict management.
The course is designed to form an understanding of personal effectiveness, conflict and stress management.
The course is designed according to the British syllabus and adapted to the Central Asian market.
The course focuses on three
outcomes:
How to improve your own efficiency?
In the conditions of rapid changes, achieving a rational result, that is, a goal with minimal costs, becomes a key factor in personal professional development and a rapid career. However, how to determine and realize your internal reserves and prospects? How to overcome your own limitations and increase productivity in all areas of life?
How to develop and use emotional intelligence in the development of a personal brand?
There is no doubt that emotional intelligence is a prerequisite for a successful career. How to understand yourself and manage your emotions? How to distinguish the emotions of others and recover from the extreme emotional stress of today?
How to turn stress and conflict into development factors?
Conflicts and stresses of various levels and intensity are a mandatory element of a modern office. How to manage one's emotional state during strong physical or psychological stress? How to counteract various manipulative practices in order to maintain one's own emotional balance?
The main topics of the course:
Basic soft skills in the modern world
5 life hacks of personal efficiency
Myths and the truth about EQ
Emotional self-management : techniques for achieving balance
Manipulations and manipulators: recognize and neutralize
The ability to say "no" and personal boundaries
Emotional intelligence in communication
Antistress management
Conflict management: causes and consequences
Strategies of constructive behavior in conflict
Course tutor
Olena Kiryanova
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Associate Professor of Socioeconomics and Human Resources Management.
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20+ years in business education.
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Methodologist of integrated training programmes and author of textbooks.
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Conflict resolution specialist, HR expert, managerial effectiveness development specialist, facilitator.
This course is chosen by:
Specialists of various fields who are interested in the topic of personal development
Managers seeking to improve personal effectiveness and emotional intelligence
Marketers who want to "pump up" their people skills
Entrepreneurs whose business is related to working with people
You will receive:
Knowledge of how to increase personal effectiveness through internal unused resources
Determine the factors that affect the quality of your communication with colleagues, partners, subordinates, clients
Outline the main ways of managing stress and conflicts
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