Our mission is
Professional MARKETING due to quality education
Our values:
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QUALITY - teaching, learning, support, communications, results.
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PERFECTION - striving for an ideal model of interaction with the client, from understanding the need to helping realize goals.
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OBLIGATION - the responsibility of all participants ensures a quality result.
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EQUALITY- professional education is a partnership education where everyone adds value with their knowledge and experience.
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EXPANSION - rights and opportunities - new knowledge and skills, exchange of ideas and experience enrich people's lives with prospects of professional opportunities, and companies with practical innovations.
Policies:
STATEMENT REGARDING THE WAR IN UKRAINE
The Academy of Marketing is part of the European community. We adhere to zero tolerance for violations of human rights, violations of international law and violations of the worldview norms of the European Union.
We deeply condemn the unprovoked and unjustified war of the Russian Federation against the independent state of Ukraine and oppose the aggressive actions of the troops of the Russian regime. Violent attacks led to catastrophic humanitarian losses and destruction of the civil infrastructure of Ukrainian cities, the civilian population of Ukraine, regardless of their current location, for many generations to come is caused moral and psychological damage, because war is a threat to the existence and mental health of the Ukrainian ethnic group.
On April 26, the Chartered Institute of Marketing, as a sign of solidarity with the people of Ukraine, declared invalid all previously confirmed accreditations for educational centers in Russia and Belarus.
The policy of the PCL Marketing Academy provides a ban on the enrollment of Russian citizens in educational programs of the institution and a ban on cooperation with Russian state or business organizations.
EQUAL OPPORTUNITIES POLICY
Equal opportunities for all- one of the principles of our organization. We try to respond
the highest standards of this concept, to live according to one's own ethical values and
apply them to all persons involved in our activities.
We believe that each person is unique, we value each individual and try to find them
individual approach. We respect the diversity of personal values, opinions and worldviews. We
we do not tolerate direct or indirect discrimination, humiliation, accusations, unfairness
attitude towards any person based on such factors and their characteristics as:
• origin, race, skin color, ethnicity, nationality
• class, caste, religion and belief
• political or other views
• gender
• language
• sexual orientation and gender identity
• health status
• marital status
• pregnancy
• presence of minor children
• economic status
• belonging to a national minority.
We are aware of the difference between formal equality and real equality, we consistently
we implement this understanding, so we do not create artificial quotas or any advantages for individuals
groups
We are committed to increasing access to our events for people with special needs,
providing an accessible and comfortable physical and psychological environment for each participant
our competitions.
We recognize that equity, accessibility and inclusiveness are living concepts,
devoid of superficial solutions, standardization and templates. Therefore, it is especially important for us
an individual approach based on the principle of respect for human dignity and provision of equals
opportunities
FEEDBACK POLICY
Working with student feedback is an integral part of improving the quality of education. We support the policy of active involvement of students not only in the process of their own learning, but also in the improvement of the educational center.
Formal feedback structure
This policy regulates the processes of teaching evaluation and processing of student feedback. It is approved and reviewed on a regular basis in order to ensure continuous quality of teaching and improvement of the program.
Regular review of the policy includes: gathering information in surveys and questionnaires, monitoring assessment results and formulating recommendations for improving the educational process and teaching.
The results of monitoring and evaluation are reviewed annually. Based on them, recommendations for further improvement and changes are developed.
Principles of feedback
Feedback is provided during the day after the last day of study, so that the student can clearly formulate his comments or suggestions.
As a rule, the feedback form contains the following questions:
- Did the lecture meet your expectations and did it help to develop previous experience?
- To what extent was the lecture clear and accessible for your perception?
- Evaluation of the program coordinator.
- Please share your ideas on how the course could be improved?
- Express your ideas for improving the educational process?
Mandatory survey of participants is carried out after the end of each class.
PLAGIARISM POLICY
By plagiarism we mean:
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verbatim or almost verbatim borrowing of expressions and quotations from such sources as author's materials, letters, computer materials, etc., without appropriate reference to them;
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borrowing opinions, arguments, examples (for example, statistical data, bibliography, etc.) without appropriate reference to the author;
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provision of works performed by other students (students) in any form (summaries, computer materials, author's works, etc.);
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expressing the opinions of other authors as personal.
We view plagiarism as a form of academic dishonesty. Deliberate use of plagiarism in any form guarantees an unsatisfactory grade for the completed course.
Using any fraudulent activity to borrow the thoughts, works or statements of other students, including students writing off each other, is a form of academic dishonesty.
Prevention of plagiarism
We believe that prevention is the best way to combat academic plagiarism. Therefore, we consider the following to be priority tasks in this direction:
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acquainting the participants of the educational process with the regulatory framework regulating the prevention and detection of academic plagiarism;
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informing teachers, students (students) about the recommended indicators of originality of the texts of scientific works and responsibility in case of detection of facts of academic plagiarism;
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provision of comprehensive advisory assistance to students (students) at all stages of performance of qualification works;
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organization of events to popularize the basics of information culture and the rules of scientific ethics.
Procedures for detected plagiarism
If plagiarism is detected, each case is considered and discussed separately.
Unintentional use of plagiarism committed for the first time is not considered a violation, committed a second time is a violation.
A student who has committed plagiarism in his work is given the opportunity to submit a new work, which will be evaluated on a general basis.
If the teacher is sure that the student has deliberately used plagiarism, he or she informs the head of the program about it. The head of the program warns the student in an official letter about the discovered fact, possible consequences, the student's right to appeal, and that he may be called to an interview with the director or the Academic Council. In this case, the student must provide a written explanation of the discovered fact of plagiarism.
The student can file an appeal within 3 weeks from the moment of registration of the official letter.
Sanctions for deliberate use of plagiarism
The first warning for deliberate use of plagiarism entitles the student (student) to replace part of the work or submit a new work, which will be evaluated on general grounds.
A second warning for deliberate use of plagiarism means that the qualifying work will not be approved or the work will not be allowed to be defended.
SMART CHANGES POLICY
We create conditions for an open-door spirit to always exist in our institution, and we facilitate a significant amount of daily contact between students and academic and administrative staff. We create prerequisites for students to freely discuss issues related to learning or communication on informal topics, so that we always know who, in their opinion, can best help.
Services, support and amenities
We ensure that our students are aware of our services, support and the facilities and opportunities available to them. Services can be provided both within studies and outside of studies through pastoral support.
Information about services, support and facilities can be provided online, in paper form, during meetings with students and through social media.
Grievance procedures
We provide students with access to an understanding of grievance processes and ways in which they can share their concerns. All students should have information about:
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internal processes for sharing problematic issues,
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complaint mechanism
Deduction
We ensure that students understand the circumstances and processes related to the execution and termination of study contracts. This concerns students' awareness of their responsibilities regarding self-control, expectations, and academic performance.
Cultural and social activities
Developing business relationships helps students integrate into the Learning Center community. Orientation is an important process of student adaptation. Intercultural training plays a key role in supporting students in their effective interaction with different categories of communities.
Policy regarding students with disabilities
Discrimination of students and applicants on the basis of disability is unacceptable. We support reasonable accommodation for persons with disabilities in accordance with current legislation.
Discrimination or harassment based on confirmed or unconfirmed disability status is prohibited.
QUALITY GUARANTEE POLICY
The quality assurance policy is developed as part of our strategic management in order to realize the needs and rights of participants in the educational process. We have made sure that it complies with European quality assurance practices and is based exclusively on principles and tasks:
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compliance with European and national quality standards of higher education;
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development, approval, monitoring and periodic review of educational programs;
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introduction of the concept of a student-centered approach to learning, teaching and assessment;
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introduction of a system for evaluating students (students) of educational programs and monitoring the results of their achievements;
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ensuring the quality of the teaching staff, the availability of criteria that ensure the appropriate qualification and high professional level of the teaching staff;
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integration of educational and scientific activities (strengthening of ties between education and research);
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ensuring the availability of the necessary material and technical resources for the organization of the educational process;
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application of information resources for effective management of the educational process and other activities;
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regular publication of information about educational programs, expected learning outcomes, teaching procedures and other activities of MIA PCL;
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introduction of an effective system of prevention and detection of academic plagiarism in scientific works of teachers and students (students) of MIA PCL;
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improvement of the questionnaire mechanism among students (students) of MIA PCL.
This policy is implemented by the relevant structural divisions of the institution through procedures and processes, involving external stakeholders.
We develop our educational programs in accordance with the requirements of the Higher Education Standard and a certain level of the National Qualifications Framework, our mission, the requirements of international accreditation, and the needs of local and global markets.
This process includes external evaluation procedures (licensing, accreditation, etc.), self-evaluation, and other regulations regarding the development and implementation of educational programs.
The main tasks in this segment of quality assurance are: evaluation of the relevance of the educational program; ensuring compliance of the content of the program with the standard of higher education; development of an educational program, curriculum and coordination of work on the development of appropriate educational and methodological support; determination of compliance of human resources with licensing conditions; organization of events aimed at promoting the educational program on the market of educational services; carrying out self-analysis of the educational program.
We pay great attention to ensuring the integrity of the educational material and the implementation of the professional orientation of the training content, to the prevention of duplication, we take into account interdisciplinary connections. Our educational programs should be oriented to the professional level and meeting the needs of students, employers and society, as well as the needs of local, regional and global markets.
We focus on the opinion and vision of business representatives (including through contact with graduates) and adjust and supplement the content of educational components in accordance with the current demands of the market and employers.
Enrollment in the relevant educational program is carried out on the basis of the selection procedure of entrants (applicants).
CONFIDENTIALITY POLICY
1. General provisions
1.1. Regulations on Confidential Information and Trade Secrets of MIA PCL (hereinafter - the Regulations) developed on the basis of the Civil Code of Ukraine, the Commercial Code of Ukraine, the Law of Ukraine "On Information", the Law of Ukraine "On Access to Public Information", the Law of Ukraine On Protection against Unfair Competition ", Resolution of the Cabinet of Ministers of Ukraine" On the List of Information Not Confidential Information and Trade Secrets "of August 9, 1993 № 611, legislation of Ukraine in the field of intellectual property, taking into account the Statute - MIA PCL), based on the need to protect the property and non-property interests of MIA PCL, arising in connection with various types of commercial activities, in order to maintain, protect and defend confidential information and trade secrets.
This Regulation is a local regulation that establishes the rights, duties, responsibilities of employees in the field of confidentiality and trade secrets.
1.2. The Regulation defines the procedure for all persons to be classified as "information constituting confidential information and trade secrets of MIA PCL" and the rules for storing and accessing such information, the possibility of its disclosure and transfer to third parties.
1.3. This Regulation is aimed at preventing possible economic and reputational damage to MIA PCL and applies to any person to whom the confidential information and trade secret of MIA PCL has become known through their official or other activities.
1.4. The requirements and rules set out in this Regulation are mandatory for all employees, officials of MIA PCL.
1.5. For the purposes of this Regulation, the following terms are used in the following sense:
Confidential information of MIA PCL is information in the possession, use and/or disposal of "MIA PCL", defined by these Regulations or orders of MIA PCL, which are its integral parts and are distributed only with the permission of persons. All confidential information that is a trade secret is and should remain the property of "MIA PCL".
Official information is information obtained in the course of the activities of MIA PCL employees or other persons legally owned by MIA PCL.
The owner of the official information created by the employees of MIA PCL on behalf of and / or at the expense of PREMER CONSULTING is "MIA PCL".
All official information of MIA PCL is confidential.
The trade secret of MIA PCL is the information connected with economic, scientific and technical, technological activity, management, finances and other, defined by this Provision or orders on MIA PCL, activity of the MIA PCL,) which may harm the interests of MIA PCL. The administrator of commercial information created by an employee of MIA PCL within the framework of labor relations is the Higher Educational Institution "MIA PCL". Information constituting a trade secret MIA PCL may be disclosed only with the written permission of the authorized person. PREMIERR CONSULTING is also a trade secret, both documented and undocumented confidential information, ie information not available to third parties that is valuable to MIA PCL in gaining an advantage over competitors and making a profit that can be disclosed.
2. List of constituent information trade secret MIA PCL
2.1. The information that constitutes a trade secret of MIA PCL is information about:
2.1.1. MIA PCL plans on strategic directions of development, landmarks of perspective researches, expansion of activity, planning of creation of subsidiaries, branches, etc.
2.1.2. MIA PCL business tactics, information about the situation and marketing research MIA PCL.
2.1.3. Information on financial activities of MIA PCL:
― information on the remuneration system;
― information disclosing the indicators of the financial plan;
― the cost of inventories;
― information on the balance of MIA PCL;
― information on financial transactions MIA PCL;
― information on the status of bank accounts MIA PCL;
― internal accounting and financial reports;
― information on the level of income MIA PCL.
2.1.4. General, production and organizational structure MIA PCL.
2.1.5. Persons who make key decisions and information about the ways and means of management of MIA PCL in MIA PCL.
2.1.6. Correspondence MIA PCL.
2.1.7. Relations with citizens and legal entities of Ukraine and other foreign countries.
2.1.8. Services provided by MIA PCL on a contractual basis, including information on how to provide and implement MIA PCL services.
2.1.9. Relationships, nature and content of industrial, commercial and financial relations MIA PCL with clients, contractors and partners MIA PCL, as well as with foreign and international individuals and legal entities.
2.1.10. Information received from MIA PCL clients regarding their marketing plans.
2.1.11. Subject and results of negotiations with partners, clients and contractors MIA PCL.
2.1.12. Issues discussed at meetings and meetings MIA PCL.
2.1.13. Terms of contracts concluded with clients, contractors and partners MIA PCL.
2.1.14. Actual status of settlements with clients, contractors MIA PCL and other third parties.
2.1.15. MARKET AND PRICE POLICY MIA PCL, including information on the cost of services.
2.1.16. EMPLOYEES of MIA PCL, including the amount of their salaries, incentives and / or penalties.
2.1.17. MIA PCL databases, as well as forms of its internal documents.
2.1.18. Objects of copyright and other creative developments, concepts, ideas, programs of disciplines, author's teaching methods, models, drawings, images, etc., created on behalf of or at the expense of MIA PCL, until their publication MIA PCL.
2.1.19. The results of intellectual work of MIA PCL, which were created in the course of his economic activity.
2.1.20. Know-how in written and / or electronic format.
2.1.21. Computer program codes and software algorithms.
2.1.22. Other information that is not available to third parties and has real and potential commercial value.
2.2. The head of MIA PCL has the right to refer to confidential information or trade secrets and other information not specified in clause 2.1. of this Regulation, by issuing a separate order, which is communicated to all employees of MIA PCL for signature, and a copy of which is an integral part of the Regulation.
2.3. The list of information that cannot constitute a trade secret is established by the current legislation of Ukraine. In particular, according to the Resolution of the Cabinet of Ministers of Ukraine of August 9, 1993 №611 "On the list of information that does not constitute confidential information and trade secrets" trade secrets are not:
― constituent documents, documents that allow you to engage in business or economic activities and its individual types;
― information on all established forms of state reporting;
― data necessary to verify the calculation and payment of taxes and other mandatory payments;
― information on the number and composition of employees, their salaries in general and by professions and positions, as well as the availability of vacancies;
― documents on payment of taxes and mandatory payments;
― information on environmental pollution, non-compliance with safe working conditions, sale of products that cause harm to health, as well as other violations of the laws of Ukraine and the amount of damage caused;
― solvency documents;
― information on the participation of officials of enterprises in cooperatives, small enterprises, unions, associations and other organizations engaged in entrepreneurial activities;
― information that is subject to announcement in accordance with current legislation.
2.4. MIA PCL is obliged to submit those listed in clause 2.3. of this Regulation information to the bodies of state executive power, controlling and law enforcement bodies, other legal entities in accordance with current legislation, at their request.
3. Access to confidential information and trade secrets.
Responsibilities of employees
3.1. The following employees have access to confidential information and trade secrets:
- Director;
- Vice President;
- Chief Accountant;
- academic director;
- other employees admitted to confidential information and trade secrets.
3.2. Employees of MIA PCL are prohibited from:
- bring information that constitutes a trade secret outside the territory of MIA PCL on paper and other media;
- use the specified information during written correspondence.
3.3. Employees of MIA PCL are obliged to:
3.3.1. Use confidential information and trade secret information solely for the purpose of performing your official duties, as well as the terms of contracts and agreements concluded between MIA PCL and the employee in writing.
3.3.2. Adhere to the regime of protection of confidential information and trade secrets when working with electronic information MIA PCL, which provides for unconditional compliance with the "Rules for working with paper and electronic media that constitute confidential information and trade secrets" (Annex 1).
3.3.3. Keep and prevent the disclosure (leakage) in any way of information specified in these Regulations or orders of MIA PCL as confidential information or trade secret, which will be entrusted to him or become known in the course of employment.
3.3.4. Do not transfer in any form and do not provide access to third parties to confidential information or trade secrets specified in these Regulations and orders of MIA PCL, without the written permission of the management of MIA PCL (Authorized Persons).
3.3.5. Inform the head of MIA PCL (or the Authorized Person) no later than 2 hours from the moment when he became aware of the following facts about:
- loss or detection of lack of confidential documents MIA PCL, including seals, keys, passes, etc.;
- attempts to gain unauthorized access to information constituting confidential information and / or trade secrets MIA PCL;
- circumstances that prevent the preservation and non-disclosure of information that constitutes confidential information or trade secret MIA PCL;
- facts of dissemination (leakage) of confidential information or trade secrets.
If the employee does not report the above facts known to him later than 2 hours from the moment, they became known to him, he is considered to have breached the obligation.
3.3.6. Return MIA PCL all originals and copies of confidential documents available to the employee, both in paper and electronic form, after the completion of work on projects in which the employee joined, or after the decision to dismiss him.
3.3.7. Do not create opportunities for third parties by any acts or omissions to obtain confidential information and trade secrets.
3.3.8. Comply with the requirements established by current laws and other regulations of Ukraine on the protection and safeguarding of confidential information and trade secrets.
3.4. The head of MIA PCL (or the Authorized Person) is obliged to:
- instruct the employee on the protection and protection of confidential information or trade secrets and before starting work in MIA PCL to inform him "Rules for working with paper and electronic media, which constitutes confidential information and trade secrets";
- ensure the protection of digital communication channels and create appropriate conditions in the offices of MIA PCL to prevent the occurrence of circumstances that prevent the preservation and non-disclosure of information constituting confidential information or trade secrets of Premier Consult;
- take the necessary measures to stop the leakage of information that in accordance with this Regulation contains confidential information or trade secrets, in case of violations of the terms of this Regulation;
- bring the perpetrators to justice established by the current legislation of Ukraine on the protection of confidential information and trade secrets.
3.5. MIA PCL employees have the right to work only with information and documents that contain trade secrets and confidential information MIA PCL, to which they have access by virtue of their official duties, and must know what specific information is subject to protection. follow the rules of their use.
3.6. In order to protect confidential information and trade secrets, employees who, in connection with their job responsibilities, need access to information constituting a trade secret, should be acquainted with this Regulation.
4. Liability for violation of the Regulations
4.1. Disclosure of confidential information and trade secrets means:
- disclosure of information, the possession of which is within the scope of official duties of the employee, other employees who do not have access to them, as well as third parties who are not employees of MIA PCL;
- disclosure of information obtained by chance to employees who do not have access to it, as well as to third parties who are not employees of MIA PCL;
- obtaining information constituting a trade secret, using special means or by illegal means.
4.2. Responsibility for the disclosure of commercial information lies with each employee of MIA PCL who has access to it and allowed its disclosure.
4.3. An employee who in connection with the performance of official duties has gained access to information constituting a trade secret, in case of intentional or negligent disclosure of this information in the absence of such an employee of the crime is disciplinary, and in cases established by law civil legal, administrative, and criminal liability in accordance with the law.
4.4. MIA PCL employees are responsible for admission to the premises of third parties, conducting inspections, photographs and videos of objects located on the territory of MIA PCL, for accessing these persons to personal computers.
4.5. Disciplinary action is taken and employees are held liable for disclosing confidential information and trade secrets by the Vice President of MIA PCL in accordance with the Labor Code of Ukraine.
4.6. Prosecution of administrative, civil and criminal liability for disclosure of confidential information and trade secrets is carried out by law enforcement agencies at the request of MIA PCL in accordance with applicable law.
4.7. For each detected case of non-fulfillment or improper fulfillment by the employees of MIA PCL of the duties for protection of confidential information and trade secret of MIA PCL, an official investigation is conducted, the results of which are recorded in the minutes.
4.8. If the dissemination of confidential information or trade secrets is due to the fault of persons belonging to the management of MIA PCL (Authorized Persons), the issue of bringing them to justice is decided in accordance with the agreement between them and the owner of MIA PCL in accordance with current legislation of Ukraine.
APPENDIX № 1
to the Regulations on Confidentiality and Commercial Secrets of MIA PCL
RULES OF WORK
with paper and electronic media, constituting confidential information and trade secrets
An employee of MIA PCL is prohibited from:
1. Transfer to third parties paper and electronic media and disclose to the public information that is confidential and constitutes a trade secret of MIA PCL without the consent of its head or the Authorized Person.
2. Take copies of documents on paper and other media that contain information that is confidential and constitutes a trade secret, or make extracts from them, if it is not part of the employee's duties and is not a production necessity.
3. Use various technical means (video and sound recording equipment, various electronic media, etc.) to record information that is confidential information and is a trade secret, without the permission of the management of MIA PCL.
4. Take out (send) documents and other media of information that is confidential and constitute a trade secret, from office premises, if it is not provided by internal documents of MIA PCL or production necessity.
5. Leave open documents and electronic media containing information that is confidential and a trade secret, unattended on the desktop, on a computer monitor screen and in shared media (copier, printer, etc.) and in other places where outsiders can get acquainted with it.
6. Negotiate issues related to confidential information and / or trade secrets in the presence of third parties and employees of MIA PCL that are not relevant to these issues.
7. To provide contractors at their request during the conclusion of contracts or agreements with information that is confidential and constitutes a trade secret of the Company, without the prior consent of the head of MIA PCL (or the Authorized Person).
8. Use unprotected open communication channels to transmit information containing confidential information and / or trade secrets, as well as use such information in open correspondence, articles and speeches.
9. Use and disclose to a known employee information that is confidential and constitutes a trade secret MIA PCL, in case of dismissal.
An employee of "MIA PCL" is obliged
immediately notify the head of MIA PCL (or the Authorized Person) of:
1. He is aware of attempts by third parties to obtain information about information constituting confidential information and / or trade secrets MIA PCL.
2. Loss, detection of shortage or distortion of information media that constitutes confidential information and / or trade secret MIA PCL (seals, keys, passes and other documents).
3. Circumstances that prevent the preservation and non-disclosure of information that constitutes confidential information or trade secret MIA PCL.
4. Facts of dissemination (leakage) in any other way of confidential information or information that constitutes a trade secret of MIA PCL.
MALPRACTICE POLICY
This policy is aimed at:
Definition of abuse and misconduct in the context of employees and students of the Study Center.
Defining the rights and responsibilities of all parties to abuse and misconduct.
Establishing a procedure for abuse and violation of administrative rules.
The policy describes the procedure to be followed in case of suspicion of wrongdoing or violation.
Definition of abuse
This policy of the Study Center defines "abuse" as any act by which an individual has gained an advantage and/or threatens the integrity of qualifications and/or assessments obtained through the Study Centre's educational programs and/or their proper certification and/or compromises the reputation of the Study Centre.
Definition of improper administration
This policy defines mismanagement as:
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inefficient management and control systems,
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failure to follow written instructions,
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failure to comply with relevant systems, policies, procedures, and instructions,
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falsification of records, documents, or systems,
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plagiarism
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other academic violations.
The policy of illegal activity and illegal administration includes:
Inability to adhere to agreed dates of development and release of materials, and assessment.
Any practice that would give students an unfair advantage in the assessment process.
Failure to take measures to recognize violations of administrative law or abuse.
Abuse and/or mismanagement of students and study groups is described below but is not an exhaustive list.
Examples of crime research may include:
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Plagiarism.
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Conspiracy between students.
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Pretending to be another student during an exam session.
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Falsification of any results documents, including certificates.
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Possession and/or access to unauthorized materials during exams and sessions.
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Failure to comply with the published Regulations on the organization of the educational process.
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Destructive behavior in the exam hall, such as abusive language, aggressive, violent, or noisy behavior.
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Inadequate assistance to students in taking exams or writing dissertations that exceed the accepted level of good educational practice:
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Abuse of conditions set for students with special needs.
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Falsification of records or certificates issued by the Institute.
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Non-compliance with the privacy policy.
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Allowing/gaining unauthorized access to exam scores.
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Failure to comply with the rules of the Institute regarding the writing and defense of graduation theses.
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Failure to meet published deadlines for homework and qualifying papers.
Examples of misconduct or violation of the Study Center may include (this is not an exhaustive list):
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Failure to save exams and other assessment materials before, during, and after the exam.
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Permission of students to use electronic devices/materials prohibited by the assessment rules during the exam.
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Permission of students to work on the exam after the allotted time for the exam.
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Leave students unattended during the exam.
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Help or tips for students during the exam.
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Students can challenge the examination board's decision on abuse and/or mismanagement.
STUDY PROCESS POLICY
CONFLICT POLICY
The Academy's Marketing team makes maximum efforts to provide students with the highest quality product, per the high requirements of the Chartered Institute of Marketing.
We strive for perfection, so my personal mailbox is always open for feedback and suggestions!
Alevtyna Kudinova
Executive director
Academy of Marketing
alevtyna.kudinova@cim-mia.com